Fawzia Ali KIMANTHI is the Chief Consumer Business Officer at Safaricom PLC, a role she has held since 2023. She has over 20 years of experience in telecoms and FMCG, specializing in commercial growth, digital transformation, and customer strategy. At Safaricom, she oversees consumer business, digital products, mobile data, home fiber, SMBs, channels, customer service, and brand & marketing. Since joining in 2007, she has led key initiatives including MySafaricom App, Bonga, and Baze platforms. She holds a BSc from the University of Nairobi and an MBA from Jomo Kenyatta University of Agriculture and Technology.